Booking Terms & Conditions
BOOKINGS
TO ENSURE THAT THE ACCOMMODATION YOU WANT WILL BE AVAILABLE, PLEASE MAKE YOUR BOOKING AS SOON AS POSSIBLE.
1. All reservations and contracts are accepted on the basis that the client accepts the park rules and current booking conditions whether they have read them or not.
2. We are happy to reserve particular accommodation but there may be exceptional circumstances when that accommodation is not available in which case we reserve the right to provide equivalent alternative accommodation.
3. Provisional bookings by telephone, fax or email are accepted but must be confirmed within seven days.
4. A booking is confirmed upon receipt of your non-refundable deposit of 25% or £50 whichever is the greatest, of the total cost of your holiday. You will be sent a ‘confirmation of booking’ by return post or email.
5. All bookings made within the 6 week period prior to your holiday start date must be paid in full when your booking is made.
6. Units may only be occupied over night by those listed on the booking form.
7. Large single sex bookings are only available at the discretion of the Park Manager.
8. The total balance of your holiday will be confirmed at the time of the booking.
9. All prices include VAT at 17.5%.
CANCELLATIONS
10. Once a booking is made the following cancellation charges apply. For this reason we cannot emphasise too strongly the need to take out Holiday Insurance, to protect you from financial loss in case you book a holiday which you are unable to take.
i) All deposits are non-refundable.
ii) Once written confirmation is received we shall use our best endeavours to re-let the accommodation. If we are able to re-let, the balance outstanding is waived.
iii) If we are not able to re-let the accommodation the client is liable to pay the full balance.
iv) If you decide to leave the park earlier than your booked departure date a refund will not be given.
CHECK-IN AND CHECKOUT TIMES
11. Accommodation will be available from 4pm on the day of arrival. If you intend to arrive after 5.00pm then please let reception know in advance. Accommodation must be vacated by 10am on the day of departure. Late arrivals or early departures will not receive a refund for any holiday missed.
12. Pitches are available for occupancy at 12pm on day of arrival and must be vacated by 11.30am on day of departure.
13. When hire vans are not vacated by the departure time shown on the contract, we reserve the right to make an extra charge, particularly when cleaning staff are delayed as a result.
DOGS
14. Dogs are only accepted subject to the following conditions and at the discretion of the Park Managers:
i) If you intend to bring a dog, this must be notified when booking.
ii) A maximum of two dogs per unit will usually be allowed.
iii) When on site, dogs must be kept on a lead at all times, and if they foul, their owners must clean up after them.
iv) Dogs must be supervised at all times by an adult, they must not be allowed on seats or beds.
v) The owner of the dog must guarantee to pay in full for any damage caused to the units or contents.
vi) Owners must bring a dog basket and/or bedding.
15. Please note that there is a charge per pet, per short break/week. Please check charge amount with your chosen park.
DAMAGE AND BREAKAGES
16. Any breakage’s must be reported and paid for. If breakages have not been reported then we reserve the right to charge for repair or replacement, payable on demand.
17. There is a refundable cleaning/damage deposit required with your balance payment. Please confirm the amount with your chosen park.
BEHAVIOUR
18. Unreasonable or threatening behaviour will not be tolerated and we reserve the right to refuse entry or expel anyone who is behaving badly and causing upset to other holidaymakers. In such cases we will not provide a refund for holiday days lost.
GENERAL
19. Cleaning materials are not provided, however, a vacuum cleaner will normally be available on request.
20. We reserve the right to enter the accommodation at any time in the event of an emergency, although we will do our best to avoid any unnecessary interruption to your holiday.
21. You are welcome to have guests visit and stay with you, (subject to condition 7 above), and all visitors must register on their arrival.
22. We do not accept responsibility for any items that you have left behind. If you think that you have left something behind then please let us know as soon as possible as your accommodation may be occupied by another customer. Items found can only be posted to you when we have received the cost of the postage. Items not claimed within 14 days may be disposed of.
23. Children must not be left unattended in the units. Children must be continuously supervised by an adult who is to be totally responsible for their welfare and behaviour.
24. Anyone staying at or visiting The Park does so at their own risk. We will not accept liability for loss or damage to any person or property unless caused by our own negligence but do not exclude or limit any of your legal rights and privileges.
25. We reserve the right to change our details from those on our web site or printed brochure at any time and we also reserve the right to refuse bookings where advertised details are inconsistent. If anything is particularly important to you then please check when booking.
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Beachside Website Disclaimer
The information contained in this website is for general information purposes only. The information is provided by Darwin (Beachside) Ltd and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website.
Through this website you are able to link to other websites which are not under the control of Darwin (Beachside) Ltd. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Darwin (Beachside) Ltd takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.
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Terms & Conditions of Beachside Website Usage
By browsing this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Darwin (Beachside) Ltd’s relationship with you in relation to this website.
The term “Darwin (Beachside) Ltd”, “Beachside”, “Beachside Holiday Park”, “Beachside Park” or “us” or “we” refers to the owner of the website whose registered office is 35 Vine Street, London EC3N 2AA. Our company registration number is 6438977. The term “you” refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
- The content of the pages of this website is for your general information and use only. It is subject to change without notice.
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
- Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
- This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
- All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
- Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
- You may not create a link to this website from another website or document without our prior written consent.
- Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.
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Beachside Privacy Policy
This privacy policy sets out how Darwin (Beachside) Ltd uses and protects any information that you give Darwin (Beachside) Ltd when you use this website.
Darwin (Beachside) Ltd is committed to ensuring that your privacy is protected.
Darwin (Beachside) Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 19th June 2008.
What we collect
We may collect the following information:
- name and title
- contact information including email address, postal address
- demographic information such as postcode, preferences and interests
• other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- We may use the information to improve our products and services.
- We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
- We may use the information to customise the website according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at enquiries@beachsidepark.co.uk
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Beachside Holiday Park,Hele Bay, Ilfracombe, Devon EX34 9QZ
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
© This website and its content is copyright of Darwin (Beachside) Ltd © and Thomas Dyson 2009. All rights reserved.
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